Privacy Policy
Introduction
Pelican Finance (Pty) Ltd (“we”, “our”, “us”) is committed to protecting the privacy of our clients (“you”, “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the National Credit Act 34 of 2005 (“NCA”) and other applicable South African laws.
Information We Collect
To provide credit services to individuals and companies, we collect the following personal information:
- Full Name
- Surname
- ID Number
- Email Address
- Contact Numbers
- CIPC Form COR 14.3
- 6 Months Bank Statements
- Latest Audited Financials (if available) or Management Accounts
- ID and Latest Proof of Address of all Directors
- Latest Proof of Address of the Company
- Tax Clearance Certificate
How We Use Your Information
The personal information we collect is used for the following purposes:
- Credit Assessment and Approval: To assess your creditworthiness and determine your eligibility for our credit products.
- Verification: To verify your identity and ensure the accuracy of the information you provide.
- Compliance: To comply with legal and regulatory requirements, including those stipulated by the NCA.
- Communication: To communicate with you regarding your credit application, services, and any other related matters.
Sharing Your Information
We may share your personal information with third parties, including but not limited to:
- LIME
- Other service providers who assist us in providing credit services
These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Your Rights
Under the NCA and other applicable laws, you have the following rights regarding your personal information:
- Access: You have the right to access your personal information held by us.
- Correction: You have the right to request correction of inaccurate personal information.
- Confidentiality: Your personal information will be treated as confidential and protected against unauthorized disclosure.
- Complaint: You have the right to lodge a complaint with the National Credit Regulator if you believe your rights have been infringed.
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@pelicanfinance.co.za
Effective Date
This Privacy Policy is effective as of 2024.
